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Channel Analytics

Understand How Your Market Reaches the Customer.

Analyze distribution structures, channel economics, partner networks, customer pathways and route-to-market performance with structured market evidence.

Channel intelligence at a glance

Channel StructureMap direct, indirect, distributor, reseller, retail, digital and hybrid routes.
Channel EconomicsAssess pricing layers, margins, mark-ups, incentives and discounts.
Channel PerformanceMeasure reach, contribution, growth, coverage and availability.

Channel Research Scope

Channel Analytics From Market Structure to Customer Reach

Channel analytics examines how products and services move through the market, where value is created, how customers are reached and how channel structures differ across products, segments and geographies.

01

Channel Mapping

Map direct, indirect, distributor, reseller, retail, digital and hybrid routes to market.

02

Channel Economics

Assess pricing layers, margins, mark-ups, incentives, discounts and economics across channel participants.

03

Channel Performance

Measure reach, contribution, growth, coverage and other relevant channel performance indicators.

01 / Channel Structure

Map the Route From Supplier to Customer

A structured channel view identifies the participants, relationships and routes that shape product availability and customer access.

Channel DimensionWhat We Analyze
Direct ChannelsDirect sales teams, owned stores, ecommerce, company platforms and other direct customer routes.
DistributorsDistributor networks, geographic coverage, product responsibilities and market participation.
Resellers & PartnersPartner types, reseller structures, value-added services and customer access.
Retail ChannelsRetail formats, store networks, channel presence and customer-facing distribution structures.
Digital ChannelsOnline marketplaces, digital commerce, platforms and other digitally enabled routes.
Hybrid ModelsInteraction between direct and indirect channels and potential channel overlap.

02 / Channel Performance

Measure Where the Channel Creates Value

Channel performance research can combine market data, company information and primary research to assess how different routes contribute to customer reach and market activity.

Market CoverageGeographic, customer and product coverage across channels.
Channel ContributionContribution by route, channel type, customer group or geography.
GrowthHistorical and forecast changes across relevant channels.
Channel EconomicsMargins, mark-ups, incentives and other economic variables.
AvailabilityProduct presence, distribution reach and access by market.
Customer ReachCustomer groups served by different channel structures.
Channel MixRelative importance of direct, indirect and digital channels.
Channel ChangesShifts in distribution models, partner structures and buying pathways.

03 / Partner & Distributor Intelligence

Understand the Companies Behind Market Access

Channel intelligence can examine distributors, resellers, retailers, agents, technology partners and other intermediaries and their role in market access.

A

Partner Mapping

Identify relevant partner types and map their role across products, customers and geographies.

B

Geographic Footprint

Assess partner coverage and distribution presence across priority regions and markets.

C

Portfolio Coverage

Analyze products, brands, categories or solutions represented by channel partners.

D

Partner Profiles

Compile relevant company information, business focus, market presence and channel role.

E

Channel Relationships

Examine supplier-partner-customer relationships and the structure of route-to-market models.

F

Channel Gaps

Identify areas where customer, product or geographic coverage may differ across channels.

Research Methodology

Build the Channel Picture From Multiple Evidence Points

Channel analytics can combine secondary research, company intelligence, market data and primary research depending on the depth and availability of channel evidence.

  1. 01 / DEFINEScopeDefine the product, market, channel types, customer groups and geography.
  2. 02 / MAPStructureIdentify channel participants, routes, relationships and distribution models.
  3. 03 / MEASUREMetricsCollect channel coverage, contribution, pricing and performance indicators.
  4. 04 / VALIDATECross-CheckCompare company, market and primary evidence where relevant.
  5. 05 / ANALYZEInterpretStructure findings into channel maps, datasets and analytical outputs.

Research Deliverables

Channel Data You Can Work With

Outputs are structured around the channel variables required for market analysis, benchmarking, planning or further commercial research.

Channel Map

Visual and structured mapping of direct, indirect, digital and hybrid routes to market.

Distribution Dataset

Channel participants, geographic coverage, product coverage and relevant distribution attributes.

Partner Database

Profiles and structured information on relevant distributors, resellers and other channel participants.

Channel Benchmark

Comparison of channel structures, reach, economics and performance indicators.

Channel Economics

Pricing layers, margins, mark-ups, incentives and other available channel economics.

Market Access Analysis

Assessment of customer reach, distribution coverage and channel differences across target markets.

Custom Market Insights

Need to Understand Your Market's Channel Structure?

Define the market, product, customer group or geography you want to investigate and build a focused channel intelligence study around it.